What a fabulous year!

As we near the end of 2019 our thoughts turn to the 12 months we’ve just had and some of the things we’ve done. The truth is we’ve actually had a blast!

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Is your website voice ready?

Last month we gave you some top tips on how to use the quieter days between Christmas and New Year to consider how you look to your potential audience and as part of that ‘Business MOT’ we suggested that a website review was a must do.

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How do I look?

As the festive season approaches we start to think about the plans we have to spend time with family and friends – and probably also the opportunity to take a few days off to recover from the manic year we’ve had.

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Why does customer experience matter

A recent report from the Data & Marketing Association suggested that 62% of consumers who switched brand in the past 12 months did so because brands successfully attracted them, rather than…

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